These Service Terms govern your access and use of XHOCKWARE’s mobile Application as branded as “Shoppster” or branded as a Client customized version based on Shoppster.
Please read this “Terms“ carefully and proceed its use only if you understand and agree with it. These Service Terms apply to you as a User.
By “Clients” or “Clients” we mean our Clients, usually Retail Companies. These are 3rd Party legal entities that sign a service agreement or business contract with XHOCKWARE for rendering any of the services provided to by the company, to their Clients, staff or stores.
Client has agreed to our Client Terms of Service or entered into a written agreement with us (in either case, the “Contract”) that permitted Client to allow users to receive coupon at an existing checkout. The Contract contains our commitment to deliver the Services to Client, who may then offer couponing to its Users/customers in its stores.
We consider the Loyalty Card information as Company Data. This unique identifier is part of a separate agreement between you and your customer, is retained but has no meaning within Shoppster except for your convenience to take advantage of any special benefits you are entitled to.
Shoppster (or any customised version based on Shoppster made available as a Client’s Branded version), is a “coupon-at till and personalization” solution, the property of XHOCKWARE.
Shoppster is a personalization solution issuing targeted offers, coupons, and messages to fulfil your customers’ expectations. A complete solution for personalizing the communication with shoppers at checkout. Personalize and print coupons in real-time, deliver to each shopper at checkout, know when they are rebated, and turned into profit.
2. User, Usage; and Client Data
Clients have full control of their company information, by providing or revoking consent to XHOCKWARE to collect, share and use Client’s company data.
XHOCKWARE will not share or receive from Clients’s any of the End User’s personal information.
In the case of when the User makes purchases that include a loyalty card identifier, this identifier may be shared with the Shoppster. This identifier has no relevance to, nor is processed by XHOCKWARE, as no matching loyalty or personal information for the User is stored.
As the Client, you control the information allowed to be used by the Service, although some features may not be available until you explicitly provide consent to XHOCKWARE to use it.
The Client can, at any time, restrict or authorize Shoppster Service to collect identified User information, Usage data of the Service, sales information, processing of anonymized information by Shoppster’s Clients and Shoppster.
If a Client does not desire to share Company Data with Shoppster, it is not still possible to benefit from the full service of Shoppster as it requires information such as price, product information and campaigns to build the Shoppster Suite.
At any moment, the Client can modify or delete Client Data, like Company contacts, Loyalty Cards, and other information related to the backend, as long as it does not affect the service operation.
With the Client’s explicit consent, XHOCKWARE can interact with the customers to send customized suggestions or recommendations, service notifications, discounts or promotions or special offer from Shoppster, corresponding to offers from XHOCKWARE or from our Clients (normally Retailers), including those based on location data.
Stoppin the service does not constitute an explicit act or exercise of your right to be forgotten.
If you exercise your right to be forgotten, all your company information will be deleted or anonymised, and all your usage data is kept for auditing, statistics, and operational purposes but no longer is associated to your or any other user.
Recovery from your right to be forgotten is not possible after the moment you decide to exercise it.
As a Client, you have full ownership over your data and have the right to request a digital copy of all the data XHOCKWARE holders on you, and even to share it with any 3rd party entity or organization as per your instructions.
XHOCKWARE is not responsible to provide the information on a specific format or medium, to deliver the information to the appointed Processing Entity, or for any misuse resulting from external entities after this event.
XHOCKWARE is entitled to ask for financial compensation when special requests are made for sharing information, large volumes of data or special mediums to convey the information. XHOCKWARE may accept these requests at its own discretion.
If you have any questions, feel free to contact us on email@example.com or at our Headquarters at
R da Constituição 352,
4200 – 192 Porto, Portugal
3. General Provisions Email and Messages
Except as otherwise set forth herein, all notices under the Service Terms will be by email. Notices to Shoppster should be sent to firstname.lastname@example.org, except for legal notices, which must be sent to email@example.com. A notice will be deemed to have been duly given the working day after it is sent, in the case of a notice sent through email. Notices under the Contract will be delivered solely to Client in accordance with the terms of that agreement.
You must confirm your acceptance of the revised terms and conditions to continue using the Services.
Governing Law & Courts
The Service Terms, including any terms incorporated by reference into the Service Terms, constitute the entire agreement between you and us and supersede all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter.